Home > Privacy Policy

Privacy Policy

Effective Date: 12/05/2025

 

Eximia Bathrooms Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.eximiabathrooms.co.uk , interact with our services, or contact us in other ways.

 

1. Information We Collect

We may collect the following types of personal data when you interact with us:

 

Personal Identifiers: Name, email address, phone number, billing and shipping address.

 

Website Interaction Data: IP address, browser type, device information, and browsing activity (e.g., pages visited, duration of visit).

 

Transaction Data: Information about products or services you purchase, including payment details (processed securely).

 

Customer Service Data: Records of any interactions you have with our customer service team.

 

2. How We Use Your Information

We use the personal information we collect for the following purposes:

 

To Provide Our Services: To process orders, deliver products, and offer customer support.

 

To Improve Our Website: To improve website functionality, personalize your experience, and track how you use our website to enhance our offerings.

 

Marketing Communications: To send you promotional emails and offers about our products and services, subject to your preferences.

 

Legal Obligations: To comply with legal and regulatory requirements.

 

3. How We Protect Your Information

We take the protection of your personal data seriously. We use a variety of technical and organizational measures to safeguard your personal information, including:

 

Encryption: Data is encrypted when transmitted between our website and your device.

 

Access Controls: Only authorized personnel have access to your personal information.

 

Secure Payment Processing: All payments made on our website are processed securely through trusted third-party payment gateways. (if applicable)

 

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to facilitate certain business functions, such as:

 

Payment Processors: To complete transactions. (if applicable)

 

Delivery Partners: To deliver purchased products.

 

Marketing Providers: To send promotional materials (with your consent).

 

Legal and Compliance Purposes: We may disclose your information if required by law or in response to legal processes.

 

5. Your Rights Under UK Data Protection Law

Under UK GDPR, you have the following rights concerning your personal data:

 

Right to Access: You can request access to the personal data we hold about you.

 

Right to Rectification: You can request that we correct any inaccurate or incomplete information we hold about you.

 

Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.

 

Right to Object: You can object to the processing of your personal data for direct marketing purposes.

 

Right to Restriction of Processing: You can request that we restrict processing of your personal data in certain circumstances.

 

If you wish to exercise any of these rights, please contact us using the details below.

 

6. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences, track website activity, and improve site performance. You can adjust your browser settings to reject cookies, but please note that some features of the website may not function properly without them.

 

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. We will notify you of any significant changes by posting the updated policy on this page with the updated date.

 

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

 

Eximia Bathrooms Ltd

61 Chaffinch Close, Poole, BH17 7UR

info@eximiabathrooms.co.uk

01202 028633